Privacy Policy

1. Who We Are

WebNoodle provides website design, hosting setup, branding, marketing and related services for trade businesses. Contact email: info@webnoodle.co.uk.

2. Information We Collect

We may collect customer name, business name, business address, telephone number, email address, payment information, domain preferences, branding files, logos, website content, images, videos, testimonials, social media links, service areas, Google account information supplied by the customer and communications with us.

3. How We Use Information

We use information to respond to enquiries, create customer websites, set up domains, hosting and email, create or optimise Google Business Profiles, provide support and maintenance, manage billing, deliver agreed services, keep business records and comply with legal obligations.

4. Lawful Bases

Depending on the activity, we may process personal data because it is necessary to take steps before entering a contract, to perform a contract, to comply with legal obligations, for legitimate business interests or with consent where required.

5. Sharing Information

We may share information with trusted service providers where needed to deliver the service, including website platforms, domain registrars, hosting providers, email providers, payment processors, Google, review/widget providers, marketing platforms and professional advisers.

6. Payment Information

Payment information should be collected and processed through secure payment providers where possible. Direct Debit information must be handled securely and only used for authorised payment setup.

7. Data Retention

We keep personal data only for as long as necessary for the purpose it was collected, including service delivery, account management, legal, tax, accounting and dispute requirements. Specific retention periods should be confirmed in the final policy.

8. Customer Rights

Individuals may have rights to access, correct, erase, restrict or object to certain uses of their personal data, and to complain to the Information Commissioner’s Office if they are unhappy with how their data is handled.

9. Security

We take reasonable steps to protect customer information, including access control, secure storage and careful use of third-party services. Customers should also protect passwords and account access details.

10. Marketing Communications

We will only send marketing communications where permitted by law. Customers may ask us to stop sending marketing messages at any time.

11. Cookies

Our website may use cookies or similar technologies for essential site operation, analytics, embedded content, social media features, advertising or performance measurement. Non-essential cookies should be controlled through an appropriate cookie banner where required.

12. Third-Party Links

Websites may include links or embeds from third parties such as Google Maps, social feeds, review widgets, YouTube or payment providers. These providers may process data under their own policies.

13. Updates To This Policy

We may update this policy from time to time. The latest version should be available on the website.

14. Contact

Questions about this policy can be sent to: info@webnoodle.co.uk.

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